Shipping Policy
Legal Review Required
This page contains placeholder information — marked in [brackets] — that must be confirmed by SITJAO PRO's business owner and reviewed by qualified legal counsel before this store operates in production.
This page explains how we calculate shipping, where we ship, and what to expect after you place an order.
Where we ship
We currently ship to Sweden, the European Union, and the rest of the world. The exact destinations and rates available are shown automatically at checkout based on your delivery address.
How shipping cost is calculated
Shipping is calculated automatically at checkout based on your delivery destination and the total weight of your order — you'll always see the exact cost before you pay. Free shipping may be available once your order reaches a minimum value; if so, this is shown automatically at checkout.
Delivery times
[Estimated delivery times per destination/carrier — pending confirmation.]
Order tracking
Once your order has shipped, we'll email you a shipping confirmation. If a tracking number is available for your shipment, it will be included.
Customs and import duties
For orders shipped outside the EU, your order may be subject to import duties, taxes, or customs fees charged by your country upon delivery. These charges are the responsibility of the recipient and are not included in our shipping cost.
Lost or delayed packages
If your order hasn't arrived within the expected delivery window, contact us and we'll look into it with the carrier.
Contact us
Questions about shipping? Contact us at [support email — pending confirmation].